Remote Access and Conferencing Tools

Remote Access

  • For Information on how to set up and use the VPN, click here.
  • VPN Access for Town Employees will require installation of the current Sonicwall VPN client onto their computer;  click here to download the current VPN client.
  • If you need assistance from Information Technology while working at home you may need to video chat with staff;  click here for a helpful document on how to connect to IT with a video call.
  • If you need IT to connect remotely to your computer at home for support, please call us at 860-652-7598 (Mon-Fri,  8:00 am to 4:30 pm; EST)
  • If you need to change your network/email password or unlock your account via Password Self-Service, click here.
    • For instructions on how to enroll to use the Password Self-Service tool, click here.
    • For instructions on how to change your Town email on an iPad, click here.