Subject to the specific power outage or emergency conditions, the Town Emergency Call Center is activated. The emergency call center will be open only during major emergencies and can be reached at (860) 652-7710 or (860) 652-7578. Operating hours are generally 6:00 AM to 10:00 PM. subject to specific conditions.

As needed, shower facilities are made available at Glastonbury High School generally from 6:00 AM to 10:00 PM daily through the duration of an extended power outage. Those visiting shower facilities at GHS are required to bring appropriate supplies (towels, soap, shampoo, etc.)

Subject to specific conditions, additional facilities are made available and publicized through the Call Center on an as-needed basis. 

As needed, residents may obtain potable water at four Glastonbury Fire Stations. A garden hose(s) will be left outside each building for residents to use. Residents must provide their own containers. Fire Station locations are as follows:

• Fire Station # 1, 2825 Main Street – a garden hose will be located in the rear of the building. Use Pratt Street to    access the fire station
• Fire Station # 2, 905 Main Street – a garden hose will be located in the rear of the building
• Fire Station #3, 1089 Chestnut Hill Road – garden hoses will be located in both the front and the rear of the fire  station.
• Fire Station #4, 1247 Manchester Road – garden hoses will be located in both the front and rear of the fire station. 

During emergency situations, charging stations are typically made available at Glastonbury High School, 330 Hubbard St., and/or the Academy Building Cafeteria at 2149 Main Street. Hours of operation are generally 6:00 AM to 10:00 PM daily. As with other services and facilities, actual hours of operation are condition dependent.

For those with special needs, facilities are made available to charge wheel chairs. Specific information is available through the Call Center. 

During emergency situations, internet services, as applicable, are provided at the Academy Building Cafeteria, 2143 Main Street from 6 a.m. to 10 p.m. Such services are condition-specific with up-to-date information available through the Call Center.  Time will be limited to 20 minutes per session when others are waiting. 

Subject to the scope of power outages, several local businesses within the Town Center provide Wi-Fi availability to customers.  Examples include Panera Bread, McDonalds, Starbucks, etc. 

The Welles Turner Library and Riverfront Community Center also have Wi-Fi available.  Again, this availability is subject to the scope of power outages.

• Residents with special needs are strongly encouraged to register with the Town. Click here to download the special needs registration form.
• Oxygen dependent residents should have a 5 hour oxygen non-powered supply and should contact their supplier for  additional needs. Should the oxygen supply run low during a major emergency, report to a designated shelter with a  5 hour bottle of oxygen and your electrical powered oxygen concentrator.
• Arrangements should be made for nearby residents to check on elderly relatives and neighbors twice per day.
• Residents should have a minimum of three (3) days supply of medications that require refrigeration. A small cooler  and four (4) frozen ice packs are recommended to keep medications cold in the event of loss of power.
• A minimum of seven (7) days supply of non-refrigerated medications is recommended.
• If going to a shelter, bring all medications/oxygen equipment with you and notify family/care giver of the shelter location. 

Click here to view Emergency and Storm Safety Information

Sand/Salt

Glastonbury offers four (4) locations where residents can obtain a sand/salt mixture free of charge, for help with treating driveways, sidewalks, and walkways. 

Click here to view the map of sand/salt locations.