Glastonbury, CT
Home MenuEmergency Contact & Communication Resources
In the event of an emergency or significant storm event, the Town of Glastonbury will provide community updates and resources through the Town website at www.glastonburyct.gov/storm and other communication channels as deemed appropriate.
Please review the following resources and contact information for emergency-related communications, and save this list somewhere in your home or office in the event that internet access is unavailable during a storm/emergency event:- Emergencies that involve actual or potential injuries, and/or threaten loss of life or property damage, dial 911.
- To report or check the status of an electrical power outages, call Eversource at 1-800-286-2000
- Glastonbury Call Center - (860) 652-7710 or (860) 652-7578 - Call centers opened as deemed necessary.
- Utilities:
- Gas service: Connecticut Natural Gas (CNG) - (860) 524-8361
- Water: Metropolitan District (MDC) - (860) 247-6487
- Cable:
- Frontier Communications - (844) 834-4361
- Cox Communications residential services - (800) 955-9515
- To find out if a declared town disaster exists, tune in to 1570 AM radio or call (860) 652-7578.
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Weather Radio and TV sources: WFSB-TV Channel 3, WVIT-TV Channel 30, NOAA Weather Radio@162.400 MhZ, and WTIC 1080 KhZ AM
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Shelters - Call 2-1-1 for shelter resources available in real-time. Visit the Shelters web page for more shelter information.
CT Alert (Everbridge)
CT ALERT is an emergency notification system that enables state and local 911 emergency communication centers to quickly provide community members with essential information regarding each emergency/disaster event. The service allows Connecticut residents to receive emergency alerts to their business or residential phone or email address based on their subscription preferences. Alerts are used to notify citizens about imminent threats to health and safety that have the potential to impact their geographical area.
To sign-up for CTAlerts, visit https://member.everbridge.net/892807736721724/login
To view FAQs, visit the State of Connecticut CT Alert web page - https://portal.ct.gov/CTAlert/Test-Content/Content/Frequently-Asked-Questions
Alert Sirens
The Glastonbury Emergency Management Department tests and operates the Town's Public Alerting System. These sirens are tested monthly on the first Saturday at 11 am. Presently, there are 4 state-of-the art sirens located at Fire Stations within town. In addition to alerting fire personnel, these systems are capable of sounding warning signals to alert the public of an emergency. If you are alerted by one of these sirens, tune to Glastonbury’s Emergency Radio System, located at 1570 AM for further instructions. Additionally, the Public Address function can be used to provide audible directions or information. For example, during a prolonged power outage, the Public Address System may be activated to inform you of resources available in town such as food, water, or shelter.
The ALERT/ATTENTION Signal is a 3-to 5-minute steady blast on sirens. This signal means to turn on your radio or television (see later section on EAS Radios) and stay tuned for news and information. It shall be used to get public attention in times of emergencies; and to alert all emergency management personnel and volunteers that they may be called to emergency operations/response duty.
The ATTACK WARNING Signal is a 3-to 5-minute wavering sound on the sirens. This signal means that an actual attack against the country has been detected and that protective actions should be taken immediately. The attack warning signal shall be repeated as often as indicated by the National Warning System or as deemed necessary by the Town Manager or the Emergency Management Director. The meaning of this signal is that "immediate protective action should be taken" and is appropriate for the initial attack warning and any repeats thereafter.
NOAA Alert Radios
Emergency Management assists all schools in Glastonbury with the operation and calibration of the Weather Alert Monitors provided by the U.S. Weather Service.
The National Oceanic and Atmospheric Administration (NOAA) maintains a nationwide network of radio stations broadcasting continuous weather and all hazards information. This information is broadcast 24 hours a day, 7 days a week.
A primary use of the radios will be to alert school staffing of impending weather warnings so they may take immediate action to protect the students. However, the radios are also capable of broadcasting information for:
- Natural events (e.g., tornado, hurricane, floods, earthquakes)
- Technological accidents (e.g., chemical release, oil spill, nuclear power plant
emergencies, maritime accidents, train derailments) - Terrorist attacks
- Non-weather emergencies
WPII600 (1570 AM) Radio Station
Glastonbury’s Public Safety Radio Station WPII600 (1570 am) was installed in 1993. This was the 1st town operated radio station in the State of Connecticut. Even now, there are only a few other like systems. It can also be found on the internet at www.glastonbury-ct.gov/gemradio.
In times of emergency, when power is out and normal communications are not functioning (e.g. telephone, cell phone, powered radio and television) this system becomes integral for citizens to receive updated information, 24 hours per day, 7 days per week. This AM radio station, a low powered licensed FCC station and is subjected to atmospheric conditions which can alter signal distribution throughout the Town.
Constant upgrades are being made to the system for enhanced communications to the public. The station has backup power system to ensure operation during power outages. Remember, in times of power outages, you must use a car radio, battery powered or hand cranked or solar for communications, so be sure to keep one on hand.
EAS Radio System
The Emergency Alert System (EAS) has been established in cooperation with the State of Connecticut Department of Emergency Management and Homeland Security (DEMHS) and broadcasters in this state. The EAS allows local and State officials to interrupt radio and television programming with emergency information. Refer to the following EAS radio and TV stations:
Primary EAS Radio Stations
WTIC – 1080 AM 96.5 FM (Hartford)
WDRC – 1360 AM 102.9 FM (Hartford)
EAS TV Stations
WFSB – Channel 3 WVIT – Channel 30
WTNH – Channel 8 WTIC – Channel 61
State and/or local officials will provide specific instructions through the EAS.